SYMPOSIUM AGENDA

Symposium speakers and panelists will underscore the following themes:

Patient Empowerment: Involving patients and families in their own care
Patient- and Family-Centered Care: Supporting partnerships between 

    patients and providers
Collaboration: Encouraging health care providers to learn from each

    other in order to improve the quality of health care
Transparency: Recognizing the critical role of transparency and

    accountability within the profession

10:00   Welcome: Series host John Hockenberry
10:20   Opening presentation: Dr. Mark McClellan, administrator, Centers for

             Medicare & Medicaid Services (CMS)
10:40   Series overview: Frank Christopher, executive producer of Remaking

            American Medicine. Marc Shaffer, series producer, presents clips from

             Programs One and Two.
11:00   Panel discussion: Moderator — Susan Dentzer, health correspondent,

             The NewsHour with Jim Lehrer

Panelists: Sorrel King, patient safety advocate; Dr. Peter Pronovost, medical director, Center for Innovation in Quality Patient Care, Johns Hopkins Medical Institutions; Dr. Marlene Miller, director, Quality and Safety Initiatives, Johns Hopkins Children’s Center; and Dr. Richard Shannon, professor of medicine, University of Pennsylvania School of Medicne Q&A

12:00    Dr. Donald Berwick, president and CEO, Institute for Healthcare Improvement

             Q&A

12:25    Buffet Luncheon
12:45    Dr. Carolyn Clancy, director, Agency for Healthcare Research and Quality

             Q&A
1:10      Matthew Eisen, RAM co-executive producer, presents clip from Program Three.
1:20      Panel discussion: Moderator — John Hockenberry

Panelists: Dr. Anne Peters, professor of medicine and director, University of Southern California Diabetes Programs; Dr. Jeffrey Guterman, medical director, Clinical Resource Management, Los Angeles County Department of Health Services; and Carolyn Pare, CEO, Buyers Health Care Action Group Q&A

2:05      Frank Christopher presents clip from Program Four.
2:15      Panel discussion: Moderator — Avery Comarow, senior health writer, U.S.

             News & World Report

Panelists: Gerald L. McClinton, patient safety advocate; Pat Sodomka, senior
vice president, Patient- and Family-Centered Care, Medical College of Georgia
Health System; and Julie Moretz, director, Family Services Development, MCG
Children’s Medical Center Q&A

3:00      Summary and recommended action items: John Hockenberry